FAQ

Answers to common questions about Jarvie

Getting started

What is Jarvie?

Jarvie is an AI assistant that lives right in your texts. No app to download. You just message him like you'd message a friend, and he helps you plan, remember, look things up, and follow through.

How do I start?

Text Jarvie and say hi. He'll get you set up in a minute or two.

How do I add Jarvie to a group chat?

Three steps:

  1. Text Jarvie 1-1 for an activation code.
  2. Add Jarvie's number to your group chat.
  3. Paste the activation code into that chat.

That's it, Jarvie's in.

What can Jarvie do?

A lot of everyday stuff, like:

  • Set daily reminders (your morning weather, a nudge to call your mom)
  • Make images
  • Play games
  • Find restaurants
  • Look up just about anything

How is a group chat different from texting Jarvie 1-on-1?

In a private chat, it's just you and Jarvie. In a group, everyone in the thread can see Jarvie's replies, and Jarvie reads the group's messages so he can help out like a friend.

Privacy & trust

What information do you collect?

Just the basics Jarvie needs to help: your phone number, the messages you send where he's present, a few profile details like your name and time zone, and anything you ask him to remember. It's stored securely and kept only as long as it's useful. You can ask to delete it anytime, and we'll clear it out, usually within 30 days.

Do you sell my data?

No. We don't sell your personal information. We take your data privacy very seriously: data is anonymized to protect your identity, and anonymized data may be used to improve your experience with the product.

Who can see my messages in a group?

Everyone in that group thread can see Jarvie's replies, and Jarvie reads the thread's messages so he can respond.

Is my data secure?

Yes. We take your data privacy very seriously and use reasonable safeguards, including encryption in transit and at rest, access controls, monitoring, and anonymization to protect your identity. No system is ever perfectly secure, but the basics are in place, and if a security issue ever affected your information, we'd notify you as the law requires.

Can I trust what Jarvie tells me?

Jarvie is helpful, but he uses AI and can sometimes be wrong, incomplete, or out of date. Double-check anything important before you rely on it, and don't treat Jarvie as a substitute for professional medical, legal, or financial advice.

What does Jarvie remember about me?

Jarvie remembers things like your preferences, the people and plans you mention, and your reminders, so he gets more useful over time. That can include details about people you bring up. You can ask Jarvie to forget anything, anytime.

Is Jarvie an AI?

Yes, openly. Jarvie is an AI assistant.

Who is Jarvie for?

Jarvie is for adults 18 and older.

How do I make Jarvie stop?

Just remove Jarvie from the chat, or ask him to stop messaging or stop proactive check-ins. He'll stop, anytime.

How do I reach you, or request my data?

Email contact@heyjarvie.com. You can request to delete your data. We process deletion within 30 days, though some data may be kept where the law requires.